„… . W., Fornell, C. & Lehmann, D. R. (1994). Customer satisfaction, market share, and profitability …” „… Information Systems. Communications of the Association for Information Systems 47 (1), 557–579. Baker, R …” „… customer relations over the Internet. Industrial Marketing Management 31 (2), 155–163. Bauwens, J …”

„… Transport), OPC UA (Open Platform Communications Unified Architecture), ROS (Robot Operating System) sowie …” „… , which enable real-time, intelligent, and autonomous access, collection, analysis, communications, and …” „… essence or depth of a customer-seller relationship”. 248 Vgl. Kim et al. (2009, S. 237). 2. Begriffliche …”

„… of Customer-Company Identification: Expanding the Role of Relationship Marketing, in: Journal of …” „… , 2012]: Customer-Organization Relationships: Development and Test of a Theory of Extended Identities, in …” „… ), 4, S. 47–62 Literaturverzeichnis 372 Barnes, James G. [Customer, 1994]: Close to the Customer: but …”

„… Kundennettonutzenkonzept Der Kundenvorteil oder „customer value“ im englischsprachigen Schrifttum38 wird klassischerweise …” „… einem Grund‑ 1.2. 1.2.1. 38 Mit „customer (perceived) value“ wird im englischsprachigen Schrifttum der …” „… , S. 302 f.; Belz/ Bieger, Customer-Value, 2006, S. 84 ff.; Bauer/ Stokburger/ Hammerschmidt …”

„… vollständige Integration der Vor‑ und Nachkaufphase über den gesamten Customer Buying Cycle hinweg.848 Eine …” „… . Beziehungsmarketing von Grönroos: „Marketing is to establish, maintain, and enhance relationships with customers, and …” „… concerns attracting, developing, and retaining customer relationships. Its central tenet is the creation of …”

„… , maintain, and enhance relationships with customers, and other partners, at a profit, so that the objectives …” „… „Relationship Marketing concerns attracting, developing, and retaining customer relationships. Its central tenet …” „… is the creation of ‚true customers‘ – customers who are glad they selected a firm, who perceive they …”

„… to the interest of its cus­tomers and treat them fairly.”786 PRIN 2.1.1R: “7. Communication with …” „… das Risiko der Transaktion (customers ’ understanding of risk)Principle 7 (Communications with …” „… ) und COB 7 (managing and dealing).785 PRIN 2.1.1R: “6. Customers interests: A firm must pay due regard …”

„… communicationsCOB 2.2: inducements and soft commissionsCOB 2.4: chinese wallsCOB 3: Financial promotionsCOB 4 …” „… : client classificationCOB 5: advising and selling, z.B.:COB 5.2: Know your customer COB 5.3 …” „… : SuitabilityCOB 5.4: Customers’ understanding of risk COB 6: product disclosure and the customer’s right to cancel …”

„… to the sea but a matter of access to the wide network of communications with the outside world of …” „… of communications with the outside world significantly affects the processes of political, economic …” „… telephone communications and even of postal services (most mail is moved to both countries through South …”

„… comparative trials or testing and the communication of the results; (5) Member States, in cooperation with …” „… . • In December 2003, the Commission Communication on the competitiveness of business-related services …” „… 2004, the Commission Communication on the role of European Standardisation in the framework of …”

„… wholly or partially by their own customs or traditions or by special laws or regulations; (b) peoples in …” „… Neither the Covenant nor the Optional Protocol of 1966,81 which introduces a system of communications …” „… to an individual communication under the Optional Protocol and not in answer to an inter-State …”

„… opening-up policy, this academic communication became increasingly frequent. From the aspect of law system in …” „… construction of a new system suitable for any society full of industrial accidents. As our communication …” „… social communication. Therefore, it is the responsibility of tort law to find a balance between every …”

„… custom, despite the limited number of states that are ‘active’ in space, see B. Cheng, United Nations …” „… Television Broadcasting and more recently, mobile telephony, have created new markets and communication …” „… Action Plan of 1998, it seeks to ensure governance and connectivity through telephony and communications …”