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Christopher Hodges, Iris Benöhr, Naomi Creutzfeld-Banda

Consumer ADR in Europe

Series: Kooperationswerke Beck - Hart – Nomos

Volume 2012

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1. Alternative Dispute Resolution in the EU S. 38-61

„… 1Alternative Dispute Resolution for Consumers in the European UnionIris BenöhrIntroductionIn an …” „… dispute resolution. Alternative Dispute Resolution (hereafter ADR) is regarded as an important element in …” „… , Recommendation on Consumer Dispute Resolution and Redress (Paris, OECD, 2007).2 See the ADR definition applied in …”

Commission Recommendation of 4 April 2001 on the principles for out-ofcourt bodies involved in the consensual resolution of consumer disputes (2001/310/EC) S. 500-507

„… resolution of consumer disputes(notified under document number C(2001) 1016)(Text with EEA relevance …” „… groups, industry and Member States, by promoting access to alternative dispute resolution systems.(3) On …” „… resolution of any dispute needs to be simple, quick and inexpensive. New technolgy can contribute to the …”

Findings and Conclusions S. 426-491

„… track usually offers reduced barriers.Advice, Information and Dispute ResolutionThere is a clear finding …” „… its own distinct dispute resolution pathway, within its own architectural structure that is …” „… , integral dispute resolution structure and pathway that does not particularly depend on the ability to fall …”

Introduction S. 30-37

„… examines the recent phenomenon of Alternative Dispute Resolution (ADR) for disputes between consumers and …” „… businesses in the context of a European-wide debate on methods of dispute resolution. By ADR we mean any …” „… ‘alternative dispute resolution’ mechanism, that is, any mechanism that is ‘alternative’ to the traditional …”

Cross-border Consumer ADR S. 392-425

„… long-established online dispute resolution (ODR) systems for domain names and developments on ODR led by UNCITRAL …” „… offering an alternative dispute resolution which aims to offer restorative justice. The scheme is funded by …” „… not handle complaints submitted directly by consumers.ODRAny dispute resolution system, including …”

Slovenia S. 234-245

„… consensual resolution of a dispute is reached. There is no experience yet with the new rules. Proceedings are …” „… out-of-court mechanisms for resolution of consumer disputes (Article 218). The provision aims at fulfilling the …” „… dispute resolution procedure if the other party to the dispute initiates the mediation proceeding. In …”

Titelei/Inhaltsverzeichnis S. 1-29

„… Asian Domain Name Dispute Resolution Centre (cross-border)ADR alternative dispute resolutionAFM …” „… Arbitration (Germany) DR dispute resolutionEC European CommunityECHR European Convention of Human RightsECJ …” „… Usuarios - Organization of Consumers and Users (Spain)ODR online dispute resolutionOECD Organisation for …”

The United Kingdom S. 290-375

„… pathway for dispute resolution, and was a wasted opportunity in that it almost completely18 omitted any …” „… ), www.justice.gov.uk/docs/solving-disputes-county-courts.pdf.22 Alternative Dispute Resolution Act 1998, s 652(b).23 ibid, s 651(a).24 JR Coben, SR Cole, CA …” „… user-friendliness.The Wide Culture of ADRA policy of encouraging the resolution of disputes outside the courts can be …”

Germany S. 110-153

„… elsewhere in this book.There are two essential features of the German dispute resolution system, which need …” „… dispute resolution in Germany that is not only central but also highly dominant. For many years, that …” „… , and in particular on the development of ADR as opposed to court forms of dispute resolution.22 The …”

Spain S. 246-265

„… 9SpainIris Benöhr and Franziska WeberIntroductionAlternative Dispute Resolution (ADR) in Spain …” „… administer local affairs,5 including dispute resolution and consumer protection services.6 1 Real Decreto …” „… Decreto Ley 1/2007 provides for an extrajudicial arbitration system for the resolution of disputes between …”

2. Belgium S. 62-73

„… Statesparty,12 and alternative dispute resolution13 are, but also offers concrete examples of eg a formal …” „… either.’12 ‘The ‘third party’ is a person or authority entitled to lead an alternative dispute resolution …” „… http://economie.fgov.be/en/disputes/consumer_disputes/Belmed/questions/. The questions are: ‘amicable dispute resolution, what does it mean?’, ‘if I do not have a …”

France S. 74-109

„… solutions have been introduced to facilitate dispute resolution for small claims procedures and consumer …” „… 2011 as a merger of four previous bodies.40 Public sector dispute resolution is not considered further …” „… resolution through amicable settlement of disputes. They are widely known to their institutions and their …”

Poland S. 204-233

„… of a true explosion of new forms of alternative dispute resolution and new bodies offering ADR …” „… Consultation Document ‘On the use of Alternative Dispute Resolution as a means to resolve disputes related to …” „… findings are largely based on the ‘Study on the use of Alternative Dispute Resolution in the European Union …”

The Netherlands S. 166-203

„… 6The NetherlandsFranziska Weber and Christopher HodgesSummaryAlternative Dispute Resolution in the …” „… consistent in relation to dispute resolution as between public and private sectors, in adopting a uniformly …” „… parties have agreed beforehand on this form of dispute resolution, for example under a specific agreement …”

Sweden S. 266-289

„… likely to have sectoral dispute resolution schemes, so the comprehensive coverage afforded by the ARN is …” „… restaurants 15–20, and heating pumps 40.12 T Johansson, ‘Alternative dispute resolution in Sweden – The …” „… : ‘Complaints’ was changed to ‘Disputes’.39 See T Johansson, ‘Alternative dispute resolution in Sweden – The …”

French Charter of Consumer Mediation S. 512-517

„… which the mediator’s mission is to facilitate the resolution of a dispute between two parties, one of …” „… responsible for the resolution of consumer disputes (JOCEL115 of April 17, 1998). - European Recommendation No …” „… resolution of consumer disputes (JOCEL109 of April 19, 2001). - European Directive 2008/52/EC of 21 May 2008 …”

Lithuania S. 154-165

„… : Court stamp duty charges in civil disputes8Nature of dispute Court feesProperty disputes not exceeding …” „… ca. LTL 100,000 3 per cent of the amount of the claim, but not less than ca. LTL 50Property disputes over …” „… claim exceeding ca. LTL 100,000 Property disputes over ca. LTL 300,000 ca. LTL 7,000 plus 1 per cent of …”

1. Commission Recommendation of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (98/257/EC) S. 492-499

„… out-of-court settlementof consumer disputes (*)(Text with EEA relevance)(98/257/EC)THE COMMISSION OF THE …” „… , including the possibility for consumers to settle disputes in an efficient and appropriate manner through …” „… out-of-court or other comparable procedures;Whereas the European Parliament, in its resolution of 14 November …”

Best Practice in Customer Care in the UK S. 376-391

„… efficiency in dispute resolution by avoiding the costs and time of third party involvement and three-way …” „… alternative dispute resolution (ADR) which is available to consumers. In its 2010 ‘Statement of consumer …” „… , it is passed over to the ‘Specialist Dispute Resolution’ Team. BT’s view is that although use of an …”

doi.org/10.5771/9783845259185

Peter Collin - Justice without the State within the State

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Peter Collin (ed.)

Justice without the State within the State

Series: Studien zur europäischen Rechtsgeschichte

Volume 295 2016

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J. Zekoll Online Dispute Resolution. Justice without the State? S. 349-370

„… Online Dispute Resolution: Justice without the State?* I. Jurisdiction and Territorial Borders Ever …” „… rules governing transactions and dispute resolution mechanisms on »eBay,« the single most important …” „… dispute-resolution regime presents a paradigmatic example for the emergence of one of a multitude of jurisdictional …”

S. Tellenbach Islamic Law, Secular Law and Customary Law S. 311-328

„… informal dispute resolutions from five chosen countries, namely Afghanistan, Indonesia, Turkey, Iran and …” „… Thier, The Clash of two Goods: State and Non-state Dispute Resolution in Afghanistan, in: Debora H …” „… ), 98: no influence. Thomas Barfield, Informal Dispute Resolution and the Formal System in Contemporary …”

R. Rogowski Regulation of Self-Regulation in British Labour Law S. 91-112

„… , 53–67. 12 Ralf Rogowski, Industrial Relations, Labour Conflict Resolution and Reflexive Labour Law, in …” „… ), 97–126. 14 Ralf Rogowski, Meso-Corporatism and Labour Conflict Resolution, in: International Journal of …” „… context of labour and employment conflict resolution, we can add the attempt to solve conflicts that …”

M. Kötter Better Access to Justice by Public Recognition of Non-State Justice Systems S. 283-308

„… dispute resolution and mediation), and also alternative mechanisms for enforcing social rights besides …” „… , 173–181; Walther Gottwald, Alternative Dispute Resolution und Zugang zum Recht, in: Heiko Faber (ed …” „… rights law, play a positive role in dispute resolution, and that everyone, particularly women and those …”

Titelei/Inhaltsverzeichnis

„… schiedsgerichte der unfallversicherung selbstJustiz online dispute resolution Judicial pluralism non-state …” „… ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... 329 Joachim Zekoll Online Dispute Resolution: Justice without the State …” „… ... ... ... ... ... ... ... ... ... ... ... ... ... ... 311 Linda C. Reif Conceptions of Justice in Ombudsman Dispute Settlement: From the Classic Ombudsman …”

A. Maurer Vanishing Trials in Maritime Law S. 185-204

„… dispute resolution such as mediation or arbitration has occurred and still is going on.2 One reason for …” „… much more important for maritime dispute resolution than state courts. 9 See Anthony R. Miller, Lloyd’s …” „… Robert Force /Anthony J. Mavronicolas, Two Models of Maritime Dispute Resolution: Litigation and …”

P. Collin Justice without the State within the State S. 3-12

„… »Stuttgart 21«, online dispute resolution, arbitration bodies established in free trade agreements, Muslim …” „… Resolution‹,2 took place in November 2012 and had the title »Justice without the State«.The word »justice …” „… institutionalized conflict resolution, on the other hand in terms of »justness«. The participants were to address …”

L.C. Reif Conceptions of Justice in Ombudsman Dispute Settlement S. 329-348

„… Conceptions of Justice in Ombudsman Dispute Settlement: From the Classic Ombudsman to the Human …” „… jurisdictions and will be used as the generic term in this paper. I do not address »ombuds« dispute settlement …” „… conflict or disputes with customers. 3 A discussion of the legal and extralegal factors affecting the …”

K.A. Hermes Native Americans, the Colonial Encounter, and the Law of Harm, 1600-1787 S. 263-282

„… especially fluid period of dispute resolution, that we can glimpse preexisting Indian ideas of justice …” „… wide variations, and violence often prevented a legal resolution. When they were able, Native peoples …” „… settlement of disputes within a tribe and with nearby Native neighbors. Seeing that Indians were dependent …”

G.F. Schuppert Von der Pluralität normativer Ordnungen zur Pluralität ihrer Durchsetzungsregime S. 13-48

„… object of arbitration is to obtain the fair resolution of disputes by an impartial tribunal without …” „… alternative dispute resolution, which for Muslims is what the sharia courts are.‹«77 – Zweitens ist der durch …” „… unnecessary delay or expense; (b) the parties should be free to agree how their disputes are resolved, subject …”

J. Gal Die Renaissance der (Handels-)Schiedsgerichtsbarkeit im 19. Jahrhundert als Ausdruck regulierter Selbstregulierung? S. 157-184

„… Status, in: Arbitration and Dispute Resolution Law Journal 1994, 91–95, 91 a. E.; vgl. auch J G …” „… Vorstand des Waren-Vereins ernannt wurden, wurde die Verfahrensordnung nach langen Disputen und einer …”

M. Wienfort Private Courts and Rural Justice in Prussia (1815-1848) S. 207-222

„… dispute resolution rather than a decision according to »guilt« in a strict sense of the law.18 In 1844 …”

doi.org/10.5771/9783465142683

Eleni Trova, Vangelis Alexandrakis, Panagiotis Skouris - The Olympic Games of the European Union

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Eleni Trova, Vangelis Alexandrakis, Panagiotis Skouris

The Olympic Games of the European Union

2011

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Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova Dispute Resolution-Establishment of a separate court S. 95

„… Dispute Resolution-Establishment of a separate …” „… spute?resolution?framework?that?they?deserve.?The?Olympic?movement?has?proceeded?to?a?similar?choice.The?resolution?of?disputes?which?arise? in?relation?to? the?Olympic?Games?areresolved?exclusively?by?the?Court?of?Arbitration?for?Sports …” „… ., Arbitration?at?the?Olympics:?Issues?of?Fast-Track?Dispute?Resolution?and?Sports?Law,?Kluwer?Law?International,?The?Hague,?2001,?Blackshaw I./ SiekmannR./Soek J.?(eds),?The?Court?of?Arbitration?for?sport?1984-?2004 …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova History S. 95-96

„… Dispute Resolution-Establishment of a separate …” „… spute?resolution?framework?that?they?deserve.?The?Olympic?movement?has?proceeded?to?a?similar?choice.The?resolution?of?disputes?which?arise? in?relation?to? the?Olympic?Games?areresolved?exclusively?by?the?Court?of?Arbitration?for?Sports …” „… ., Arbitration?at?the?Olympics:?Issues?of?Fast-Track?Dispute?Resolution?and?Sports?Law,?Kluwer?Law?International,?The?Hague,?2001,?Blackshaw I./ SiekmannR./Soek J.?(eds),?The?Court?of?Arbitration?for?sport?1984-?2004 …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova The Court of Arbitration for Sports (C. A. S.) S. 95

„… Dispute Resolution-Establishment of a separate …” „… spute?resolution?framework?that?they?deserve.?The?Olympic?movement?has?proceeded?to?a?similar?choice.The?resolution?of?disputes?which?arise? in?relation?to? the?Olympic?Games?areresolved?exclusively?by?the?Court?of?Arbitration?for?Sports …” „… ., Arbitration?at?the?Olympics:?Issues?of?Fast-Track?Dispute?Resolution?and?Sports?Law,?Kluwer?Law?International,?The?Hague,?2001,?Blackshaw I./ SiekmannR./Soek J.?(eds),?The?Court?of?Arbitration?for?sport?1984-?2004 …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova The Host City Contract and the Olympic Charter S. 90-95

„… L.,?Le?droit?sans?l’état,?Sur?la?démocratie?en?France?et?en?Amerique,?P.U.F.,1985.94Dispute Resolution-Establishment of a separate …” „… ? the?Contract,?aguarantee?is?deposited?to?the?IOC,?which?is?returned?upon?conclusion?of?the?Gamesand?the?resolution?of?any?pending?disputes.Moreover,?the?Contract?prescribes?the?terms?of?its?termination,?as?well?as?theway? of? dispute? resolution? through? recourse? to? the? Sports? Court …” „… spute?resolution?framework?that?they?deserve.?The?Olympic?movement?has?proceeded?to?a?similar?choice.The?resolution?of?disputes?which?arise? in?relation?to? the?Olympic?Games?areresolved?exclusively?by?the?Court?of?Arbitration?for?Sports …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova Ad hoc section (ADH) S. 99-100

„… (ADH)If?speed?is?necessary?for?disputes?resolution?is?sport?in?general,?it?seems?to?be?morethan?indispensable?when?disputes?emerge?during?world?events,?such?as?the?OlympicGames.?In?1995?the?IOC,?ICAS?and?CAS?decided?that?during?the?Atlanta?Olympicsan?ad?h …” „… ECHRAs?it?has?already?been?mentioned,?speed?in?dispute?resolution …” „… oc?section?of?CAS?should?be?there?in?order?to?face?immediate?potent?disputes.So,?in?Olympic?Games?and?World?Cups?there? is?an?ad?hoc?section?of?the?CAS,competent?to?deal?with?disputes?arising?during?the?Games.170 …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova ICAS S. 96-97

„… ., Arbitration?at? theOlympics?:?Issues?of?Fast-Track?Dispute?Resolution …” „… ICASSince?the?IOC,?the?founder?of?CAS,?was?often?one?of?the?dispute …” „… c,?four?of?its?members?are?appointed?by?the?IOC,chosen?within?or?outside?its?membership.?These?members?are?co-competent?to?appoint?othermembers?of?the?ICAS?too.?(S4 d,?e).153 S6?par.2.154 www.tas-cas.org,?9.1.2009.155 Blackshaw I.S., Mediating? Sports? Disputes …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova Composition and formation- arbitration agreement- competencydecisions S. 97-99

„… (ADH)If?speed?is?necessary?for?disputes?resolution?is?sport?in?general,?it?seems?to?be?morethan?indispensable?when?disputes?emerge?during?world?events,?such?as?the?OlympicGames.?In?1995?the?IOC,?ICAS?and?CAS?decided?that?during?the?Atlanta?Olympicsan?ad?h …” „… - decisionsCAS?is?governed?by?a?set?of?statutes?which?determine?the?composition,?the?formation,?the?competency?and?the?applicable?law?of?the?court?Mission?of?the?CAS?is?toresolve?by?arbitration?and/or?mediation?disputes?arising?within?the?field?of?sport.156 …” „… CAS?has?two?divisions:?a)?the?ordinary?division,?which?deals?with?commercialdisputes?and?b)?the?appeals?division,?whose?task?is?to?resolve?disputes?concerningthe?decisions?of?federations,?associations?or?other?sport-related?bodies.157?There?isalso?a?separ …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova Doping and European Union S. 137-141

„… ?of?the?Council.?Theaim?of?that?resolution?was?the?maintenance?of?the?health?of?the?sportspersons?byactivities?aiming?at?contributing? to? the? fight?against?doping.293?Also,?before? the293 …” „… Resolution?of?the?governments?of?the?member-states,?which?were?gathered?on?the?3rd?December?1990 …” „… Resolution?of?the?representatives?of?the?governments?of?the?member-states,?gathering?in?theframework?of? the?Council? about? the?Code? of?Behaviour? for? the? fight? against? doping …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova CAS and ECHR S. 100-101

„… ECHRAs?it?has?already?been?mentioned,?speed?in?dispute?resolution …” „… es,?all?athletes?are?required?to?sign?a?formwhich?includes?the?express?and?exclusive?submission?of?all?disputes …” „… nism,?leaving?the?other?parties?no?choice?but?to?accept?this?rule.?The?situationthough?is?even?more?intense?in?the?case?of?the?Olympic?Games.?According?to?article74?of?the?Olympic?Charter,?any?dispute …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova The Host City Contract of Athens and the Olympic Charter S. 209-211

„… e?or?as?governed?by?the?privatelaw.The?resolution?of?disputes?by?special?courts?of?arbitration?is?familiar?to?the?Greeklegal?order?and?it?has?been?accepted?by?the?Council?of?State?that433:?‘The?appointment? (by? the?Minister? of? Sport)? of? the? Union? of? Football? Sociétés …” „… ? is?not?ratified?by?law,?the?question?that?is?raised?iswhether?it?is?possible?for?the?Contract?to?be?governed?by?a?foreign?law.Lastly,?with?regard?to?the?determination?of?disputes?arising?from?the?Host?CityContract?by?the?Court?of?Arbitration?for?Sport,?one?should?note?the?criticality?of?the432 The?Host?City?Contract?of?5.9.1997 …” „… ? Anonymes(),?with?a?view?to?resolving?the?disputes?that?arise?from?football?games,?thatis?in?the?cause?of?public?interest,?is?the?expression?of?state?supervision?of?football,pursuant?to?art.?16.9?of?the?Constitution’.?However,?it?has?been?ruled?by?the?s …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova The revival, the Olympic Truce Foundation, the UN contribution and the EU attitude S. 127-130

„… nd?UN?General?Assembly?adopted?a? resolution?on? the?Olympic?Truce …” „… ?In?this?way?IOCappealed?to?the?states?for?peaceful?dispute?settlement.?Many?NOCs?supported?theIOC’s?proposal.?So,?in?1993?the?president?of?IOC?ga …” „… ?there?was?a?resolution?inUN?about?the?existence?of?the?truce.?The?General?Assembly?of?UN?asked?the?member-states?to?respect?the?Olympic?truce?and?to?try?to?settle?their?disputes?in?a?peacefulway.? The? year? 1994? was? proclaimed? the? International? Year? of? Sport? and …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova Doping and European Convention of Human Rights S. 141-143

„… Resolution?of?the?representatives?of?the?governments?of?the?member-states,?gathering?in?theframework?of? the?Council? about? the?Code? of?Behaviour? for? the? fight? against? doping …” „… ?Olympiad?,?the?Council?had?taken?another?resolution?pertaining?toa?Code?of?Behaviour?for?the?fight?against?doping.294 …” „… ?EC;?and?secondly,?the?setting?of?a?limit?for?the?amount?of?permissible?nandrolene?was?a?concerted?practice?between?FINA,?the?IOC?and?the?accredited?network?of?testing?laboratories?and?thirdly,?the?dispute …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova Ideological background S. 124-127

„… ?In?this?way?IOCappealed?to?the?states?for?peaceful?dispute?settlement.?Many?NOCs?supported?theIOC’s?proposal.?So,?in?1993?the?president?of?IOC?ga …” „… ?there?was?a?resolution?inUN?about?the?existence?of?the?truce.?The?General?Assembly?of?UN?asked?the?member-states?to?respect?the?Olympic?truce?and?to?try?to?settle?their?disputes?in?a?peacefulway.? The? year? 1994? was? proclaimed? the? International? Year? of? Sport? and …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova Titelei/Inhaltsverzeichnis S. 2-12

„… Dispute?Resolution-Establishment?of?a?separate?court 95The?Court?of?Arbitration?for?Sports?(?C.?A.?S.?) 95History 95ICAS 96 …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova Bibliography S. 285-299

„… .Kaufmann-Kohler G.,?Arbitration?at?the?Olympics:?Issues?of?Fast-Track?Dispute?Resolution?andSports?Law?2001 …” „… I.,?An?International?forum?of?settling?disputes?effectively,?within?the?family?of?sport,in?Entertainment?and?Sports?Law?Journal,?Vol.2,?No.2,?Summer?2003,?pp61-83,?also?in?http://www2.warwick.ac.uk/fac/soc/law/elj/esljBlackshaw …” „… I.S.,?Mediating?Sports?Disputes:?National?and?International?Perspectives?(2002)?Kluwer?Law?International,?The?Hague,?2002.Blakely A.M …”

Vangelis Alexandrakis, Panagiotis Skouris, Eleni Trova Obligatory submission-standard clauses-human rights S. 101-102

„… nism,?leaving?the?other?parties?no?choice?but?to?accept?this?rule.?The?situationthough?is?even?more?intense?in?the?case?of?the?Olympic?Games.?According?to?article74?of?the?Olympic?Charter,?any?dispute …” „… The?form?was?the?following:?“?I?agree?that?any?dispute …” „… It?is?doubtful,?though,?if?the?general?submission?of?all?future?disputes?directly?toCAS?is?valid.?This?is?explicitly?inconsistent?with?many?constitutions,?such?as?theGreek?one,?which?in?the?article?8?establishes?the?right?to?the?natural?judge.186 …”

doi.org/10.5771/9783845233499

Berkley W. Duck - Twilight at Conner Prairie

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Berkley W. Duck

Twilight at Conner Prairie

2011

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Ch14. Positioning the Dispute for Resolution S. 160-166

„… , scale C H A P T E R F O U R T E E NPositioning the Dispute for ResolutionBook 1.indb 160 3/29/11 …” „… 5:10 AMPositioning the Dispute for Resolution 161back the operations of the museum to a level with …” „… AMPositioning the Dispute for Resolution 163of time, talent, and money to develop. The land between White …”

Ch12. The Attorney General Rolls Out His Strategy S. 129-149

„… , the terms of the ulti-mate resolution of the dispute relieved Earlham of the need to look to new …” „… museum,” and he invited Earlham to meet with him to move toward the goal of a “final resolution.”Save the …” „… general. However, throughout the dispute the attorney general’s team was careful to keep us at arm’s …”

Ch03. The Origins of the Governance Dispute S. 44-56

„… 5:10 AMThe Origins of the Governance Dispute 51resolution of the questions raised by Earlham’s role …” „… York City. In April C H A P T E R T H R E EThe Origins of the Governance DisputeBook 1.indb 44 …” „… 3/29/11 5:10 AMThe Origins of the Governance Dispute 451998, John Herbst was hired as the new …”

Ch11. Waiting and Thinking S. 121-128

„… attorney general that the dispute was Earlham’s doing. Conner Prairie had not sought a partition of the Eli …” „… Lilly Endowment Fund; that was a term insisted upon by Earlham. Conner Prairie did not take the dispute …” „… of the resolution of the matter, those were risks that it had elected to run. Had it managed the Eli …”

Ch10. The Issues Take Shape S. 107-120

„… responsiveness to the attorney gen-eral’s initiatives that would persist throughout the dispute.Save the Prairie …” „… for any judicial resolution of the museum’s situation.By July 3 Save the Prairie had provided to Mutz …” „… turned out to be a number of thoughtful, well-researched articles on the dispute by Andrea Muirragui …”

Preface

„… Chapter 14 Positioning the Dispute for Resolution 160Chapter 15 Sunrise 167Chapter 16 The Organization of …” „… Earlham’s Endowment Management Policies 30Chapter 3 The Origins of the Governance Dispute 44Chapter 4 The …” „… is a lesson in the limitations of the rule of law, and the resolution of the Conner Prairie crisis …”

Ch05. The Governance Discussions Become Confrontational S. 61-67

„… reaching a resolution. The position paper proposed that “from this point forward, the Governance Committees …” „… board from the budget dispute, saying that it wasn’t “structured” to consider the museum’s budget issues …” „… Conner Prairie’s concerns: the elimination of Earlham’s conflicts of interest, the resolution of the …”

Ch17. Assessments S. 179-196

„… 179The ultimate outcome of the Conner Prairie dispute grew out of many deci-sions made and …” „… separate endowment would be governed by trust law. In its dispute with the attorney general, Earlham argued …” „… . These forces ultimately collided on June 11, 2003. In its coverage of the Conner Prairie dispute, the …”

Ch13. The Hamilton County Lawsuit S. 150-159

„… , the Palladium-Item again attacked Carter’s management of the dispute and said,Had not Carter …” „… intervened, the dispute probably would have been resolved months ago by the college with little or no damage …” „… ” and that compliance by Earlham would allow a resolution of “this increasingly ugly episode.” Earlham’s …”

Ch07. The Negotiations with Earlham’s Lawyers S. 78-89

„… legal resolution as to the consequences of Earlham’s past conduct. We were anxious to explore a new …” „… held for the museum’s benefit. This was a less-than-ideal resolution of the issues, but it would have …” „… end the dispute with their core objectives intact and without a public showdown. Earlham’s continued …”

Ch15. Sunrise S. 167-173

„… applauding the attorney general’s efforts to resolve the dispute with the least amount of damage to both …” „… principle” for resolving the Conner Prairie dispute, subject to the contingency that Earlham could sell the …” „… resolution of the real estate issues that did no harm to Conner Prairie’s interests and met Earlham’s …”

Ch08. The Sun Goes Down over Conner Prairie S. 90-97

„… that Bolling’s judgment, perspective, and experience with dispute resolution would prove to be of value …” „… and adopted a resolution authoriz-ing Bennett to remove the independent members of the board of …” „… , assured Earlham of our willingness to continue to work on a resolution in any productive format, and asked …”

Ch01. The Development of Conner Prairie S. 4-29

„… college was incorporated in 1881, as a result of a joint resolution adopted by the Indiana Yearly Meeting …” „… , changing technologies, and broader United States history. By the time the governance dispute erupted, the …” „… terms, the Earlham trustees adopted a resolution approving “the dedi-cation of 230 additional acres of …”

doi.org/10.5771/9780759120129

Matthias Lehmann, Christoph Kumpan - European Financial Services Law

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Matthias Lehmann (ed.), Christoph Kumpan (ed.)

European Financial Services Law

Series: Kooperationswerke Beck - Hart – Nomos

Volume 2019

Results in this title

Article 100 Consumer complaints and alternative dispute resolution S. 1448-1449

„… are organised in FIN-NET (Financial dispute resolution network). FIN-NET is a network of national …” „… Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and …” „… ; on-site visits; ESMA’s dispute resolution powers 1. The competent authorities of the Member States shall …”

Article 101 Cooperation and information exchange of competent authorities and ESMA; on-site visits; ESMA’s dispute resolution powers S. 1449-1452

„… information exchange of competent authorities and ESMA; on-site visits; ESMA’s dispute resolution powers 1 …” „… ments/consumer-financial-services/financial-dispute-resolution-network-fin-net/fin-net-network/memb ers-fin-net-country_en. Chapter XII Provisions concerning authorisation authorities Art. 101 …” „… features Purpose Art 101 of UCITSD is a central provision on supervisory cooperation and dispute resolution …”

Article 99 e Reporting of penalties to ESMA S. 1447-1448

„… alternative dispute resolution 1. Member States shall ensure that efficient and effective complaints and …” „… in the resolution of cross-border disputes. I. Purpose Art 100 of UCITSD seeks to enhance private …” „… nonformal dispute resolution by ombudspeople in each Member State could mitigate the enforcement problem by …”

Article 46 General provisions S. 560-566

„… ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 7. Dispute resolution in a Member State (Art 46 (6) MiFIR) . . . . . . . . . . . . . . . . . 13 I …” „… uncertain.5 Dispute resolution in a Member State (Art 46 (6) MiFIR) According to Article 46(6) MiFIR, a …” „… particularly unclear whether the failure of the Third Country investment firm to offer dispute resolution via a …”

Article 12 Out-of-court complaint and redress procedures S. 1774-1776

„… médiation bancaire – Germany: Alternative Dispute Resolution Body of Deutsche Bundesbank; private …” „… alternative dispute resolution bodies of credit institutions – Hungary: Financial Arbitration Board – Ireland …” „… of disputes concerning rights and obligations arising from this Regulation between PSUs and their …”

Article 74 Right of appeal S. 375-376

„… in the resolution of cross-border disputes. 3. The competent authorities shall notify ESMA of the …” „… proceedings. Extra-judicial dispute resolutions mechanisms shall also relieve the judiciary of some of its …” „… mechanisms for consumer complaints, sets the framework for resolving disputes arising from MiFID II and MiFIR …”

Article 75 Extra-judicial mechanism for consumers complaints S. 376-377

„… cooperate with their counterparts in other Member States in the resolution of cross-border disputes. 3. The …” „… costly and less time-consuming than court proceedings. Extra-judicial dispute resolutions mechanisms …” „… redress procedures for the out-of-court settlement of consumer disputes concerning the provision of …”

Article 11 Risk-mitigation techniques for OTC derivative contracts not cleared by a CCP S. 1603-1611

„… between counterparties”.16 In order to achieve timely resolution, dispute settlement procedures should …” „… associated risk and to identify disputes between parties early and resolve them, and to monitor the value of …” „… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 d) Dispute settlement …”

Introduction to Title VIII Intro Title VIII S. 558-560

„… about their status as a non-EU/EEA entity and offer a dispute resolution in a EU/EEA country. Art 46 …”

Articles 21 to 25 a S. 1288-1291

„… monitoring tools include rating agencies’ resolution plans, meetings with smaller or medium-sized rating …” „… and reports by non-executive directors presented to the board; (vii) information about legal disputes …”

Titelei/Inhaltsverzeichnis

Article 16 Organisational requirements S. 65-120

„… alternative dispute resolution entity, as defined in Article 4(h) of Directive 2013/11/EU of the European …” „… alternative dispute resolution (ADR) entity. 7. Investment firms’ compliance function shall analyse …” „… complaints received and the measures taken for their resolution. The complaints management policy shall …”

Article 7 Inside information S. 673-692

„… with the resignation of the chairman of Daimler’s management board and his replacement by resolution of …” „… divisions, purchases or disposals of major assets, major legal disputes, innovative products or processes …”

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