Cross-Border Relational Exchange in SMEs: The Impact of Flexibility-Based Trust on Export Performance

Mateja Bodlaj; Helena Povše; Irena Vida

doi:10.5771/0949-6181-2017-2-199

Contents
- Chapter Expand | CollapseAuthorsPage
- 137–140 Titelei/Inhaltsverzeichnis 137–140
- 141–143 Editorial Rainhart Lang Rainhart Lang 141–143
- 144–243 Articles 144–243
  - 144–168 Perceived differences of Austrian, Czech, and Slovakian managers regarding the need for change of future competencies: A self-affirmation perspective Sonia Ferencikova, Jürgen Mühlbacher, Michaela Nettekoven, Anna Putnova, Tom Siebenaler Sonia Ferencikova, Jürgen Mühlbacher, Michaela Nettekoven, Anna Putnova, Tom Siebenaler 144–168
  - 169–198 Contribution to the Research of Organizational Socialization: The Importance of Interviews in Anticipatory Stage Biljana Ratković Njegovan, Maja S. Vukadinović, Ljubica Duđak Biljana Ratković Njegovan, Maja S. Vukadinović, Ljubica Duđak 169–198
  - 199–220 Cross-Border Relational Exchange in SMEs: The Impact of Flexibility-Based Trust on Export Performance Mateja Bodlaj, Helena Povše, Irena Vida Mateja Bodlaj, Helena Povše, Irena Vida 199–220
  - 221–243 Status Quo and Future Development of Sustainability Reporting in Central and Eastern Europe Péter Horváth, Judith M. Pütter, ** Lina Dagilienė, Dzineta Dimante, Toomas Haldma, Cezary Kochalski, Bohumil Král, Davor Labaš, Kertu Lääts, Nidžara Osmanagić Bedenik, Renáta Pakšiová, Petr Petera, Piotr Ratajczak, Adriana Rejc Buhovac, Adriana Sava, Voicu-Ion Sucală, Tamás József Tirnitz, Jaroslav Wagner Péter Horváth, Judith M. Pütter, ** Lina Dagilienė, Dzineta Dimante, Toomas Haldma, Cezary Kochalski, Bohumil Král, Davor Labaš, Kertu Lääts, Nidžara Osmanagić Bedenik, Renáta Pakšiová, Petr Petera, Piotr Ratajczak, Adriana Rejc Buhovac, Adriana Sava, Voicu-Ion Sucală, Tamás József Tirnitz, Jaroslav Wagner 221–243
- 244–270 Research Notes 244–270
  - 244–256 Ownership and control strategies in Polish business groups Maria Aluchna Maria Aluchna 244–256
  - 257–270 Serbian Companies reactivity and flexibility and their crisis management efficiency and effectivenes Mladen Pecujlija, Krsto Jaksic, Srdjan Drobnjak, Ilija Cosic, Zelimir Kesetovic, Dragan Seslija Mladen Pecujlija, Krsto Jaksic, Srdjan Drobnjak, Ilija Cosic, Zelimir Kesetovic, Dragan Seslija 257–270
- 271–283 News 271–283
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JEEMS Journal of East European Management Studies , page 199 - 220

Cross-Border Relational Exchange in SMEs: The Impact of Flexibility-Based Trust on Export Performance

Autoren

Mateja Bodlaj Helena Povše Irena Vida

DOI
- doi.org/10.5771/0949-6181-2017-2-199
- ISSN: 0949-6181
- ISSN online: 1862-0019
Abstract

In light of the scant empirical evidence on cross-border exchanges in the context of small and medium-sized enterprises (SMEs), the purpose of this study is to examine the relationship between the flexibility-trust mechanism, psychic distance, satisfaction with export venture, and export economic performance of 175 exporting SMEs. Data from firms operating in various industries were analysed via structural equation modelling. The results indicate that flexibility both directly and indirectly enhances trust in cross-border relationships by mitigating the negative impact of psychic distance on trust. Flexibility-based trust is positively related to satisfaction with export venture, which in turn positively affects export economic performance.
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