SMR - Journal of Service Management Research

doi:10.15358/2511-8676-2021-2

SMR - Journal of Service Management Research

Browse Volumes: SMR - Journal of Service Management Research

SMR Volume 5 (2021) Issue 2

Partial access

doi.org/10.15358/2511-8676-2021-2
ISSN: 2511-8676
ISSN online: 2942-3392
Nomos, Baden-Baden Nomos, Baden-Baden

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Abstract

SMR is a platform for the academic dialog between service researchs from different economic disciplines. It offers critical depictions of the newest developments in the central areas of service research. Thereby SMR dedicates itself particularly to interdisciplinary research agendas.

For more information for authors and subscribers, see rsw.beck.de/zeitschriften/smr.

Chapter Expand | CollapseAuthorsPage
69–69 Titelei/Inhaltsverzeichnis 69–69
70–70 Editorial Martin Benkenstein, Marion Büttgen Martin Benkenstein, Marion Büttgen 70–70
71–142 Research Articles 71–142
- 71–102 Blockchain in Service Management and Service Research - Developing a Research Agenda and Managerial Implications Marion Büttgen, al. Marion Büttgen, al. 71–102
- 103–118 Working Conditions and Health of Leaders in Three Service Sectors Franziska Pundt, Marcel Lück Franziska Pundt, Marcel Lück 103–118
- 119–129 Quality or Quantity? The Power of Expert Reviews in the Presence of Conflicting Aggregated Ratings Anna Naujoks Anna Naujoks 119–129
- 130–142 When Do You Trust Your Doctor More? A Comparison between Korea to Germany Su Jin Yang, Janice Hyungyoon Han, and Jae Il Kim Su Jin Yang, Janice Hyungyoon Han, and Jae Il Kim 130–142

SMR - Journal of Service Management Research

Abstract

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